09.18.2009 07:37
After lunch earlier, around 2am (I’m working as a callcenter agent, if you do not know). Our trainor (for Level 2) informed us that, during training, we should only access websites or online resources that is related to what we are discussing inside the training room. She also added that we cannot access sites that are ALLOWED internally.
I was like “What on earth!? She was pertaining to me.”
Here is the scenario before lunch: We had a computer-based training and an online assestment. I was able to finish my c.b.t. and the exams about 10-15 minutes before 1am, our scheduled lunch. I reviewed my answers and browsed through some documents that we read prior to the assestments. Then, I accessed my F.E.P.S. and tinkered with it a bit (it is a website that we use for timekeeping). I noticed that someone was looking at me and what I was doing. It bothered me, for that person was like fixated at me for quite some time. But, the hell, I am not doing something bad or illegal. So, I continued accessing the site.
Anyways, all of us employees needs to access the site to clock-in and clock-out when we come in and out of work, and even during lunchbreak.
Then, after lunch, we were reminded of accessing “unnecessary” sites.
I have to react. I mean, I am not that insensitive nor stupid enough to not get the meaning of the reminder.
Some time later, I approached her and tried to confirm if she was pertaining to me. She just told me that she would not be making a comment about it. For me, her response is fair enough.
I am not mad at our trainor. I respect her so much and I owe her a lot.
What I am getting mad at is that, the topic of accessing such site should not even be brought up by that person. It is work-related, if not related to the topic.
I mean, COME ON! Give us some slack!